FAQ
Find answers to common questions about our services.
The loan application process typically takes 3-5 business days depending on document completeness. Our team will provide full guidance to expedite the process.
No, all fees are transparently listed from the start. We do not charge any hidden fees for any service.
You can apply for an SME loan by visiting our office or contacting customer service. We will assist with form filling and preparing required documents.
Time deposits can be withdrawn before maturity, but a penalty fee will apply as per terms. We recommend considering the appropriate term.
The interest rate for micro business loans ranges from 6%-8% per annum depending on business type and term. We always offer competitive rates.
To apply for family health insurance, visit our office or contact customer service. We will provide a package tailored to your family's needs.
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